Australian businesses are starting to realise the benefits an managed IT service can provide. More than sixty per cent of companies are using IT managed services in some way, and that figure is expected to grow as we move further into 2019. Here are just a few of the improvements you will see in your business when you choose to align with an IT Managed Service:
1. Reduced Labour Costs
In house staff are expensive. A full-time staff member, trained in IT, will need to be paid a wage or salary, superannuation, taxes, sick days, and holiday pay. Further to this, IT is always evolving so you can expect to see ongoing costs for training every year.
2. Financial Control over Your IT Needs
IT managed services usually invoice you monthly and at a much cheaper rate than what a full-time employee would cost your business. You will also only be paying for the services you use, which gives you more control over the budget and more of an ability to plan for the future.
3. Professionally Trained IT Staff
IT managed services are staffed with individuals who are passionate about their jobs. Ongoing training is a requirement if they want to continue to provide a quality service. Also, as they are immersed in IT all day every day you can be sure that the person maintaining your network isn’t just trained and certified, they also have years of experience behind them.
4. No Need to Use Inexperienced Staff
You can train an employee to use and maintain your system, but they won’t have the experience required to keep it running smoothly. When you take your car to a mechanic, you want an experienced, qualified mechanic working on your expensive vehicle. IT is costly and highly technical, which means experienced people invested in their trade are the best ones to put behind the keyboard.
5. Increased Productivity
Trying to manage IT in-house with inexperienced staff blows out expenses, and keeps employees from doing what they are best at; taking care of and growing your business. Staff who are inexperienced in a system can take hours or days to rectify a problem. Experience IT professionals, on the other hand, will be able to have it fixed in minutes.
6. Always Up-To-Date Hardware and Software
IT equipment quickly goes out of date, and software needs regular updating. Most companies don’t possess the time, knowledge, or resources to keep systems and software up-to-date. IT professionals from a managed service keep pace with the industry and can implement changes and updates as needed.
7. Lower Risk
IT comes with a lot of risks if it’s not implemented correctly and not just from hackers. Government regulatory agencies will also descend on your business if your IT security is not up to Australian Standards, or your website does not have the necessary security and data protection in place.
It’s hard to know all that you need to know if you’re busy trying to run a company as well. However, IT managed services make it their business to know everything that needs to be done.
8. Level the Playing Field
Small businesses don’t have the level of resources a larger corporation has for IT infrastructure and so have trouble competing at the same level. An IT managed service will restore your competitive edge so you can give even the big boys a run for their money.
9. Increased Security and Full Compliance
IT fraud is rampant, and a company’s reputation is on the line if they fall victim to cybercrime. Every EFTPOS, credit card, gift card or e-check carries the risk that the business will lose money on a transaction, and sometimes the losses are huge. Experts in IT security can minimise the risks with cybercrime, helping you save both time and money.