Don’t make the mistake of waiting to enlist IT support in Hervey Bay until AFTER a disaster occurs.

Secure Your Business’ Continuity and Keep Your IT Operations Running Smoothly with Managed IT Services in Hervey Bay

For small to medium sized businesses, it doesn’t always make financial sense to employ an in-house IT technician. That’s where our team of certified engineers steps in. We’ll get your IT operations back up and running at a price that’s affordable, and with a sense of urgency that won’t hinder productivity. We’re your one-stop shop for all things IT, proudly serving the Sunshine Coast and all major surrounding areas from Byron Bay, to Brisbane, to South East Queensland.

Services & Solutions

Data Analytics


  • Predictable Cost

  • Elite Service

  • Innovative Solutions


Users Supported
GB Data Secured
Overall Projects


We have been using Prosnet for years now and we would not go anywhere else! Prosnet team is very professional and knowledgeable. For us, we are not IT experts so knowing someone is looking after our server and can answer our questions in a non technical way is great. Prosnet do monthly check ups and ensure things are running smoothly or rectify them if they aren’t before we are even aware of a problem. We class them as part of our business.

Sally Desch, HRM Contracting and Consulting

We have found Prosnet to be fantastic to deal with. We were having all sorts of IT hardware issues, which were costing us time, frustration and money. Prosnet redesigned our hardware infrastructure and implemented the design. The result has been fantastic!

Our hardware system has stabilised to the point where we have forgotten how bad it was before. If we do have any issues, Prosnet are on our doorstep within a couple of hours at most. We have no hesitation recommending Prosnet. They are very professional!

Rob Outridge, Outridges IGA Group

Prosnet has proven to be a professional IT Hardware and Support Company for our business. As we have grown they have been able to provided us with excellent support and are always attentive to our needs. They have been eager and will to work with our other industry suppliers to ensure our IT needs are met.

Walter Hurst, Prince's IGA Group
Prosnet have worked with me over the years to setup an effective orthodontic practice computer network. My experience told me that I needed a system that was fairly robust because if your computer system crashes and loses data it more than ruins your day, it ruins your month! I could say that our system has performed well despite power surges, blown fuses, lightning storms and blackouts.

On the odd occasion when disaster strikes, Prosnet team came to the rescue and got us going again in an effective and efficient manner. The techs are always friendly and understanding. They are also happy to work with other IT professionals if you are like us and have specialised programs to maintain. Thanks for your help over the years; we look forward to many more. I would happily recommend Prosnet to others.

Dr Patrick Hannan, Ocean Orthodontics

News & Resources

10 Steps to Grow Your Business with IT Managed Services

Australian businesses are starting to realise the benefits an IT managed service can provide. More than sixty per cent of companies are using IT managed services in some way, and that figure is expected to grow as we move further into 2019. Here are just a few of the improvements you will see in your business when you choose to align with an IT Managed Service:

The Best Line of Defence against Phishing Attacks

Phishing is a staple in the toolset of hackers because it provides the highest return on their efforts in gaining unauthorised entry to a system. Scams grow in sophistication every year and are designed to dangle increasingly enticing bait in front of employee’s noses.

How does a managed IT service save your business money?

The answer is, in a lot of ways. Even though you are charged for their services, a managed IT company can actually save a business money on their IT requirements, and it’s quite a significant saving as well.

Technology Partners

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with our award winning engineers.


When issues arise with your IT operations, it can leave your business at a standstill, and at times have drastic impacts. Having a trusted source that you can rely on to provide proactive solutions, fast, is worth its weight in gold. As experts in all aspects of Managed IT Services and Support, when your technical problems occur or your IT operations fail, Prosnet Business IT is here to save the day!
Providing premium Managed IT Services Hervey Bay that won’t break the bank and offering effective and efficient solutions to ensure your services are performing optimally, in no time.

Prosnet Business IT stands head and shoulders above the rest when it comes to what we can do for you and your business. We offer incredible services that will give you the peace of mind and confidence that you are always in capable hands. Our services include but are not limited to:

  • Managed IT Services – We remotely monitor and manage IT infrastructure, offer cost-efficient IT support, and enhance productivity within your small business;
  • Network Solutions – From Wifi setup, to implementation of secure servers, to allowing your offices to connect remotely, we’ll deliver masterful business network solutions in order to build and maintain your IT network architecture;
  • Cloud Solutions – Work remotely, manage tasks and emails, and collaborate securely with your team. Our cloud solutions allow for flexibility and heightened productivity;
  • Microsoft Office 365 – Gain access to a full-suite of software that’ll help you run, manage, and build every aspect of your small business;
  • IT Security – Establish a sturdy blackout plan to protect your data and filter out spam;
  • Data Analysis – Transform your business with our adept management of your business data across all platforms. Make informed decisions, enhance your customer’s experience, identify trends, and more;
  • Software & Web Development – Take advantage of our made-to-measure software and web solutions that will take your business to the next level;
  • IoT – Experience heightened insight and productivity with our skillful IoT solutions and devices. Gathering and tracking business data has never been easier.

For the best Managed IT Services Hervey Bay locals love, choose to outsource to Prosnet Business IT today. Trust in Prosnet Business IT for all your IT needs and you will soon see the endless benefits available to you, some of which include the following:

  • Controlled IT Costs
  • Effective and Efficient Solutions
  • Prompt and Proactive Resolutions
  • Reduced impact on Business Productivity
  • Trained, Experienced, Qualified & Certified Engineers
  • Compliance & Security

Our talented certified engineers are dedicated to providing the ultimate Managed IT Support and Services throughout the Hervey Bay and its surrounds. Through many years of experience in the industry, our engineers will seamlessly integrate our solutions into your business operations, cutting costs and downtime. When you’ve got a problem, our full-range of IT products and services will provide a stable and robust platform that’ll supercharge productivity and encourage continuous growth.

At Pronet Business IT, we have been proudly providing top of the line Managed IT Support to the residents of Hervey Bay, Queensland, for well over a decade. Our number one priority – to ensure your IT operations running optimally while providing fast and proactive solutions. We understand that every business is unique, which is why we customise our services to meet your individual needs.

If you are looking for dependable, affordable, effective and efficient Managed IT Services Hervey Bay, look no further than Prosnet Business IT.

We understand that the world of IT can be confusing and foreign to most people, but we’re committed to helping you and bolstering your business’s success. If you have any questions about your business’s IT needs, please contact us today for a free consultation. Ask us your questions, and our  IT support Hervey Bay will help simplify what you need.